Drury Inn & Suites O'Fallon

All the free extras!

Maybe some bacon with breakfast every now and again instead of sausage only

Everything just looks so inviting and nice. Very clean and comfortable. Love the pillows. Great location. Love Drury overall.

I booked two rooms online. I did one for myself and one for my parents. They don't do booking online so I took care of it for them. When we got to the hotel they were not given their senior discount because it was booked online. They are on a fixed income and I did not realize they would not get their discount unless they called in the reservation. If I had known that then I would have had them call. I think that would be something to consider in the future or allow to put that in the reservation when booking online.

The evening staff was very friendly. Morning staff not so much

The first room we entered had a leak in the bathroom . We found this after we unpacked. They did give us another room.

Food was great room was great we enjoyed our stay

Finding our room number was difficult as we were on the end and the numbers by the elevator do not include those at the ends so I went from one end to the other trying to find my room.

we had a suite and it was nice and quiet.

i personally do not like hot food on styrofoam. But the food selection was great!

That the food choices are always the same. Change it up for those of us who travel often.

The staff was very nice and helpful. The breakfast was very good , we will stay here again if we are in town.

The bed was so comfortable, the mattress, the pillows, the smell of the sheets, it,was very nice, along with the jacuzzi

There were ladybugs flying around the room, crawling on the walls, some on the bed, I called before we arrived to make sure the pool was heated and in working order, there was piles of dirt in the bottom, leaves,and was ice cold, this was my birthday to go swimming and a hot tub which had dirty foamy scum floating in it, I was upset, the shower in the bathrooms floor was very, very slick, I don't know what that was from, felt like oil, the manager gave me a free night but I don't know when I would go back to the place we were, the only thing good was the bed, it was nice

Just a great hotel with good people

Friendly staff. Excellent breakfast bar/offerings with a good variety of items. Premises extremely well maintained.

Uncomfortable bed and an extremely squeaky bathroom door that could wake the dead.

Very convenient to the Interstate with both a breakfast and evening meal. Clean with staff who were friendly and accommodating.

My wife and I have stayed at the Drury Inn in O'Fallon before and we have always been pleased with the service and the facility. However, on our most recent stay on July 10-13 2015, we were somewhat disappointed. My wife and I are tall and we were given a handicapped room. When we checked in, we were never told that the room was for handicapped persons. We are not handicapped and did we request a room that would accommodate a person with any type of handicap. When we went back to the front desk to ask why we were put into a handicap room, we were told it was because we booked online and not directly through Drury Inn. Even when we booked online, we did not request a handicap room. I believe when we checked in we should have at least been told that the room was for persons with a handicap, and asked if it would be a problem for us since we did not request this type of room. As I stated before, we were very inconvenienced because I am over 6' and my wife is 5' 81/2" tall. Finally, I hated the fact that we were in a room that could have been needed by someone that was handicapped.

The staff was very interested that every part of our stay was enjoyable, from the front counter staff to the evening reception staff to the morning manager, a young lady who came through the breakfast area, checking on us, offering more of whatever and clearing our dirty dishes. Though the hotel was full, we never felt like a number.

Enjoyed the location and the staff was exceptional

Free breakfast was great and the free drinks and food in the late afternoon was a nice touch.The staff was great and the location was handy to many things.

There wasn't a thing that I could find fault with